City of Faith Employee Self Service

Employee News

Tech Tuesday Series 3 Part 4: There’s Always a Bigger Form

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Announcements

1. City of Faith Went to Sheriff Con
Carrie Williams and I went to Sheriff Con yesterday as part of our Electronic Monitoring initiative.
2. Cofess Login for Help Desk Restored
Cofess login is fully functional. Due to a token error with freshdesk however, the google login now requires refresh before login.

3. First users have been set up on EM

Traveling Next Week

I’ll be traveling to Baton Rouge and Monroe Next week.
What that means is I’ll be holding trainings while in your locations.
Baton Rouge 2/6
will be hosted from 8 AM to 11 AM on Tuesday and Again at 2 to 4:30 PM
If you are one of the people who need help with Teams or Last Pass Please come then.
Monroe 2/7 and 2/8
The first time slot will be at 1:30 to 2:30 PM and then again immediately following your CPR training from 3 PM to 5 PM.
The final Time slot will be Prior to departure on 2/8 from 9-10 am.
If you are one of the people who need help with Teams or Last Pass Please come then.

Confiscation Form

Sometimes we have to confiscate items from a resident and that can cause a struggle with determining a chain of custody and where an object ended up and who took it. This form aims to fix that!
Click the Picture above to Learn More.

Cell Phone Registration

Cellular Technology is a huge part of our day to day lives and an even bigger part if your a resident at City of Faith. This guide walks you through how to register the phone. Click Toby Maguires face for more.

How To Do a UA Walk in 

The amount of UA disruptions we encountered due to Weather in January showed us that we needed to go over how to do this. In phamatech a person who walks in to complete a UA must be completed using the On Demand Function. To make sure your doing it correctly please review the guide Here.
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Tech Tuesday: Forms of All Kinds Series 3 Part 3

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Today We’re trying a new format! Let me know what you think of it!
Announcements
1. Tomorrow is the last Teams Training. This serves as an opportunity for people to come ask Questions. 
2. Allen and I will be in Both Louisianna questions. If you’d like to meet with me 1 on 1 for Teams please let me know. 
3. Cofess login for the helpdesk has been temporarily suspended until I can figure out the cause of the current issue. For now Login using google or submit a ticket right from Cofess. 

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Submitting a Help Desk Ticket from Cofess

 
You can Now submit a Help Desk Ticket Right from Cofess. It is one of our goals to start streamlining everything to make it less complicated for you!
Click the Picture above or here to get a step by Step Tutorial.
 
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Alcohol Testing

Alchohol Testing is an important part of any RRC’s Operating procedures.Click Here or the image above for Instructions

The SOW says:

E. Alcohol Testing – The contractor will maintain a surveillance program in order to deter and detect introduction or use of alcohol in the facility. All residents will be tested when they return to the facility from an unsupervised activity.

The contractor will maintain a log documenting:

  • resident tested;
  • staff performing the test;
  • date, time and type of test administered;
  • test result; and
  • a column to indicate if the resident refused to cooperate.

City of Faith has designed a form to track and record these results as they occur that way the data never gets lost. If someone’s over the limit it provides a link to the IR form and automatically sends the logs to the residents Case Manager.

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Emergency Drills
Emergency Drills are an important part of our day to day jobs.

Click Herefor a How To Guide for Emergency Drills.

The SOW says :

FIRE EVACUATION AND EMERGENCY PLANS – The contractor will maintain current written emergency plans. The contractor will train all staff in emergency procedures within one week of their initial employment. In addition, the contractor will include emergency training in annual refresher training for all staff. The contractor will document all training in the staff member’s personnel file.

So naturally that means it’s pertinant for us to have a method and a way to easily find and access that information if we need it.Additionally this form has a built in workflow where when you select Facilities it automatically gets set on to everyone required to receive it.

Dietary Request Form

The Dietary Request form is an easy way for Residents to submit dietary requests to the Facility Director and provides a straight forward way for all Administrative parties to approve or deny them. It also prevents any Resident from submitting the request without the proper Documentation.
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